HRM Video - FAQs

Ordering and Billing Information

How Do I Place an Order by Mail, Phone or Fax?

How Do I Place an Online Order?

Do You Accept International Orders?

What are Your Accepted Methods of Payment?

Order Form

30-Day Free Trial and Lifetime Replacement Guarantee

About the Trial

How Many Items Can I Preview?

Am I Automatically Billed after 30 Days?

When Does the 30-Day Trial Begin?

Can I Request an Extension?

How Do I Return Some Programs?

What is the Lifetime Replacement Guarantee?

Shipping and Handling Information

What are the Shipping and Handling Charges?

Can I Get an Order Sent Overnight?

What are Your Shipping Methods?

When Can I expect my Order?

Backorders

What Happens if an Item is on Backorder?

Returns

How Do I Return an Item?

Catalog Request and Email Offers

How Do I Get On/Off Your Mailing List?

How Do I Get On/Off Your Email List?

Other

MARC Records

Discounts

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Privacy Statement