Workplace Etiquette: Why Being Polite Counts on the Job
This item is included in the following series/curriculum: Curriculum in a Box: Career Options and Opportunities
Running Time: 24 minutes
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There’s a right way and a wrong way to behave in the workplace. Doing things the wrong way can result in getting fired. Doing things the right way can result in job security, salary increases and promotions. Using acted-out scenarios in common workplace settings, plus commentary from real bosses, the video shows teens conducting themselves inappropriately and then models what is appropriate. Topics include: how to dress properly; how to treat customers and fellow employees with respect; using appropriate language; respecting personal boundaries; being punctual; proper telephone manners; proper voicemail and email usage; avoiding gossip; responding appropriately to constructive criticism; and being a good listener. Extensive teacher’s guide contains student handouts, pre-tests and post-test for extended learning.
video, plus teacher’s resource book, student handouts and pre/post tests in digital format
Video Librarian: 3 out of 4 Stars (Good)
Getting a job and keeping it are two separate issues. This collection of skits focuses on the right and wrong ways to behave in the workplace. Feedback from bosses, from the owner of a local grocery store to an employee of a Fortune 500 companying, is invaluable. Among the topics covered are appropriate appearance, punctuality, privacy, sexual harassment, "locker room" language, email and telephone etiquette, and conflict management. Each vignette provides a clear and succinct lesson with just enough humor to keep the attention of teen viewers. The teacher's guide includes pre- and post-test worksheets, quizzes, fact sheets, and an Internet resource guide for research projects. A great resource for business teachers to help students make a smooth transition from school to the workplace.
- Cheryl Preisendorfer, Twinsburg City Schools, OH
School Library Journal
Highly Recommended In a series of DVDs and workbooks, Human Relations Media addresses various issues about being a member of today's workforce. Some of the information may appear to be rudimentary (i.e., Workplace Etiquette), but is solid and helpful, especially those new to the workforce. Additional information (Seven Competency Skills for the Workplace and White Hot Jobs) serve as refreshers to more experienced workers and briefings about the skills and trends emerging in today's society.
The audio and video production of these films are of excellent quality, and what makes these titles stand out are the accompanying teacher's resource books which include tables of contents, summaries, introductions, objectives, student activities, bibliographies, and in some cases, lists of additional Internet resources. Seven Competencies and White Hot Jobs include additional, specialized resources such as pre and post tests, competency charts, job questions and lists of popular and unpopular fields.
These DVDs stand alone and alternatively work well together as a suite of information. The films, individually and collectively, are highly recommended and are best suited for school libraries and academic libraries that have career collections. It should be noted that if presented with a purchasing choice, these DVDs are of better quality than similar titles reviewed here in EMRO.
- Nicole Cooke, Montclair State University, Montclair, NJ
Educational Media Reviews Online (EMRO)